Shipping & Returns
Free Worldwide Shipping
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Cost: We ship every order at no charge via a tracked, reliable carrier.
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Dispatch time: 1-3 business days after payment is confirmed.
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Tracking: A tracking link is emailed as soon as your parcel is collected by the carrier.
14-Day “No-Questions-Asked” Returns
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You may return any item within 14 calendar days of the delivery date, for any reason.
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Items must be unused, unwashed, and include all original tags, labels, and packaging.
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Contact our support team ([email protected]) to obtain a Return Authorization (RA).
Refund Timing
| Payment method | We issue refund* | Funds appear in your account** |
|---|---|---|
| PayPal | Within 14 days of approving your return (up to 30 days where local law requires) | Immediate once PayPal processes |
| Credit / Debit Cards | Within 3 business days | 3-10 business days, depending on your bank |
| Apple Pay / Google Pay / Shop Pay | Within 3 business days | 1-5 business days |
* Time counted from the moment our returns team approves your returned item.
** Actual posting speed depends on your payment provider.
Return Shipping Costs
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Buyer responsibility: You pay the cost of sending the item back, along with any customs duties or taxes on the return.
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We strongly recommend using a trackable, insured service; we cannot refund items lost in transit.
PayPal-Specific Requirement
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PayPal refunds are always processed within 14 days of approval, and up to 30 days where consumer-protection law dictates a longer period.
Accepted Payment Methods
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PayPal
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Visa, MasterCard, American Express, Discover
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Apple Pay, Google Pay, Shop Pay
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Bank-issued debit cards that carry a major card logo
Need help?
Email [email protected] replies within 24 hours.